Privacy Policy
We respect your privacy and we are committed to protecting it in compliance with the EU General Data Protection Regulation (GDPR) 2016/679 of April 27th, 2016. This privacy statement explains when and why we collect personal information, how we use it, the conditions under which we may disclose it to others and how we keep it secure. This Privacy Policy applies to the use of our services and our sales, marketing and client contract fulfilment activities.
Data controller
The controller of your personal data is ValueAdd sp. z o.o. with its registered office at ul. Jana Kazimierza 5, 01-248 Warszawa, Poland, entered in the register of entrepreneurs of the National Court Register under KRS number 0000518166, NIP 5272718725, REGON 147364337 — the operator of the udb.pl website ("we", "us").
When we collect your personal data
When you interact with us in person — through correspondence, by phone, by social media, or through our website (https://www.udb.pl), for example by submitting the contact form.
When we get personal information from other legitimate sources, such as third-party data aggregators, public sources or social networks. We only use this data if you have given your consent to them to share your personal data with others.
We may collect personal data if it is considered to be of legitimate interest. We make sure an assessment is made, with an established mutual interest between you and ValueAdd sp. z o.o.
Why we collect and use personal data
We collect and use personal data mainly to respond to inquiries, perform customer service and direct marketing. We may use your information for the following purposes:
- Reply to any of the web forms you have completed on our website (e.g. the contact form).
- Follow up on incoming requests (client support, emails, chats, or phone calls).
- Send you marketing communications which you have requested. These may include information about our services, products, events and activities. This communication is subscription based and requires your consent.
- Perform direct sales activities in cases where legitimate and mutual interest is established.
- Perform contractual obligations such as invoices, reminders, and similar.
- Notify you of any disruptions to our services.
- When we do a business deal or negotiate a business deal, involving sale or transfer of all or a part of our business or assets.
- To comply with laws.
- To respond to lawful requests and legal process.
- To protect the rights and property of ValueAdd sp. z o.o. and our customers. Includes enforcing our agreements, policies, and terms of use.
Type of personal data collected
We collect your email, full name and — where you provide it — your position and company's name. We may also collect feedback, comments and questions received from you in service-related communication and activities, such as meetings, phone calls, chats, documents, and emails.
We do not collect or process any special categories of personal data, such as unique public identifiers or sensitive personal data.
Information we collect automatically
We automatically log information about you and your computer. We collect data about your computer operating system type, browser type, browser language, pages you viewed, how long you spent on a page, access times, internet protocol (IP) address and information about your actions on our website.
The use of cookies
We collect information using "cookies". Cookies help us make your experience on our website better. This information is used to make our website work more efficiently and to understand how visitors use our website — such as browser type and operating system, referring page, path through site, domain of ISP. If used alone, cookies do not personally identify you.
How long we keep your data
We store personal data for as long as we find it necessary to fulfil the purpose for which the personal data was collected. This means that we may retain your personal data for a reasonable period after your last interaction with us. When the personal data that we have collected is no longer required, we will delete it securely. We may process data for statistical purposes, but in such cases, data will be anonymized.
How we protect your information
We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information. Data exchange between the website and its users happens over an SSL-secured communication channel.
Your rights to your personal data
You have the following rights concerning your personal data:
- The right to request a copy of your personal data that ValueAdd sp. z o.o. holds about you.
- The right to request that ValueAdd sp. z o.o. corrects your personal data if inaccurate or out of date.
- The right to request that your personal data is deleted when it is no longer necessary for ValueAdd sp. z o.o. to retain such data.
- The right to withdraw any consent to personal data processing at any time.
- The right to object to the processing of personal data, in case data processing has been based on legitimate interest and/or direct marketing.
- The right to lodge a complaint with a supervisory authority — in Poland: the President of the Personal Data Protection Office (PUODO), ul. Stawki 2, 00-193 Warszawa.
Your acceptance of these terms
By using this website, you accept this policy. If you do not agree to this policy, please do not use our website. Your continued use of the site following the posting of changes to this policy will be deemed your acceptance of those changes.
If you have any questions about this Privacy Policy, the practices of this website, or your dealings with this website, please contact us at: