Application Maintenance

Someone who keeps a constant eye on your applications

Fixes, small improvements, monitoring and hosting in one package of hours. One contact for everything — including systems we didn’t build.

Talk about maintenance See what’s included
15+
Years of experience
EU & US
Markets served
Senior only
No juniors on projects
AI+
Accelerated delivery
The problem

Sound familiar?

An application works until it doesn’t. The trouble starts when nobody looks after it day to day.

Nobody to call

The app went down on Friday afternoon, and the vendor finished the project a year ago. Finding someone “right now” ends up expensive — or doesn’t happen at all.

Small changes wait for months

A new form field, a fix on the invoice, a VAT rate change. Too small for a project, too technical for anyone in-house.

Nobody watches the servers

A certificate expires, a disk fills up, the backup has been failing for half a year — and you hear about it from customers.
What we do

What the package covers

One pool of hours for whatever the application needs in a given month — without billing every task separately.

Fixes and bug repairs

You report it, we fix it, it’s back up. Priority depends on how badly the problem blocks your work.

Small improvements

New fields, report changes, screen tweaks. Things too small for a separate project, handled from the pool of hours.

Monitoring and response

We watch availability, errors and certificates. You hear about most problems from us — with the fix already in hand, not from your users.

Hosting and infrastructure

Servers, domains, backups, updates. We can take over the whole setup or work on your infrastructure.

Any technology

We also take over systems we didn’t build — after a short audit of the code and access. Old technologies don’t scare us.
How it works

From audit to steady care

Taking over an application is a procedure, not a leap of faith.

01

Audit and takeover

We review the code, access and infrastructure. After 1–2 weeks we know what we’re caring for and hold a complete set of access.
02

Ground rules

You pick a package, we agree the reporting channel and priorities. You know who responds and how fast.
03

Ongoing care

Requests, fixes, small improvements and monitoring within the pool of hours. Every month you get a breakdown of where they went.
04

Development when needed

A bigger change goes beyond the pool? We quote it separately as a small project — the maintenance agreement stays as it is.
Outcomes

What you get

  • One contact for everything to do with the application
  • Problems caught before your users notice them
  • Small changes in days, not months
  • A predictable monthly cost instead of ad hoc quotes
Packages

Maintenance packages

Unused hours roll over to the next month. You can cancel with one month’s notice — no multi-year commitments.

Basic
5 h / month
from €350/mo

The certainty that someone is watching: fixes and small changes when needed.

Standard
10 h / month
from €600/mo

Fixes, small improvements and monitoring. The most common choice.

Growth
25 h / month
from €1,400/mo

Steady application development alongside day-to-day care.

Custom
Larger pools of hours
individual quote

For companies with several systems: larger pools, SLA and guaranteed response times.

FAQ

Common questions

Will you take over a system you didn’t build?

Yes, that’s the typical case. We start with a short audit of the code and access, then care for it like our own. The technology doesn’t matter — we’ve worked with very old systems.

What happens to unused hours?

They roll over to the next month. The package is meant to cover your real needs over time, not expire every month.

How fast do you respond to an outage?

Outages that block work we take on immediately, smaller requests follow the agreed priorities. In the Custom package we set guaranteed response times (SLA).

How do I cancel?

With one month’s notice, no penalties and no long contracts. We hand over access and documentation, and the application stays fully yours.

An application with nobody looking after it?

Tell us what systems you run and what hurts. We’ll suggest a package and take over the care in weeks, not months.

Talk about maintenance
or write to us directly: hello@udb.pl