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    Store integrations

    Store orders in your ERP, with no retyping and no selling stock you don't have

    Your store and ERP exchange orders, stock, prices and documents. The warehouse sees each order right away, and customers can't buy what's out of stock.

    What moves between the store and the ERP

    We set up each direction separately, with a clear rule on which system is right.

    1. 1Order to ERPA new order creates a document in the ERP (a sales order, receipt or invoice) with the customer matched by tax ID or email.
    2. 2Stock to storeStock levels go back to the store after every change or at short intervals. Items reserved for another order don't show as available.
    3. 3Prices and price listsYou set prices and promotions in the ERP. The store picks them up, including separate price lists for wholesale customers.
    4. 4Documents for the customerThe invoice issued in the ERP appears in the customer's store account and in the shipping confirmation email.

    Signs your store and ERP live separate lives

    Orders are retyped into the ERP

    Every morning someone copies store orders into the warehouse system. On a busy day it takes until the afternoon.

    The store sells what isn't there

    Stock updates once a day from a file, so a customer buys an item that sold out in the shop that morning.

    Prices differ in two places

    A promotion was set in the ERP, but the store still shows the old price until someone changes it by hand.

    Invoices get issued twice

    The store sends its own document, and accounting issues a separate invoice in the ERP.

    Your ERP and your store platform

    We connect through the ERP's API when it has one. When it doesn't, through the database or file exchange.

    Subiekt nexo and GT

    Orders as sales documents, stock and prices from Subiekt warehouses.

    Comarch Optima and XL

    Sales documents, customers and price lists, including separate lists for customer groups.

    enova365

    Orders, stock reservations and invoices sent back to the customer.

    Symfonia

    Sales documents and settlements matched with store payments.

    SAP and Microsoft Dynamics

    At larger companies we connect to the sales and warehouse modules through their interfaces.

    Store platforms

    Shopify, WooCommerce, PrestaShop, Shopware, IdoSell and Shoper on the store side.

    How we check the results

    Before rollout we count orders retyped by hand and orders cancelled for lack of stock. Afterwards we compare the same numbers.

    1. 1Orders retyped by hand
    2. 2Time from order to ERP document
    3. 3Cancelled for lack of stock
    4. 4Price differences between store and ERP

    Any order that didn't reach the ERP shows up in the panel with the reason.

    Common questions

    Which system wins when data differs?

    We agree that per data type at the start. Usually stock and prices come from the ERP, and customer and order data from the store.

    What about wholesale customers and their prices?

    We pull price lists for groups or individual customers from the ERP. A logged-in customer sees their own prices in the store.

    Our ERP runs on a server in the office. Will it work?

    Yes. We connect through a small program on the server or a secure database connection. We check which one in the flow map.

    What if the ERP is off overnight?

    Orders wait in a queue and go through when the ERP is back. None get lost.

    Tell us about your ERP and store

    Let us know which ERP you use, which platform the store runs on and how many orders you get a day. We reply within one business day.

    Other parts of this service

    BaseLinker and marketplaces

    Allegro, Amazon, Empik and Erli. One stock level for all channels and every order in one place.
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    Couriers and parcel lockers

    InPost, DPD, DHL, GLS, Orlen Paczka. The label is generated from the order, and the tracking number reaches the customer automatically.
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    Payments

    PayU, Przelewy24, Tpay, BLIK and buy-now-pay-later. Payment statuses match in the store and in accounting.
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    Wholesalers and suppliers

    Supplier XML and CSV files become up-to-date products, prices and stock in the store, several times a day.
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