Payments that match in the store, the ERP and accounting
Customers pay by BLIK, card or deferred payment, and the status reaches the order and your receivables without anyone reconciling statements by hand.
From clicking "Pay" to settled in accounting
One payment, three systems, one status.
- 1Payment at checkoutThe customer picks BLIK, card, bank transfer or a deferred payment. The most used methods sit at the top of the list.
- 2Status on the orderThe gateway sends the status back to the store. A paid order goes to the warehouse; an unpaid one waits or goes back to the customer with a reminder.
- 3Settlement in the ERPThe payment reaches the ERP and links to the invoice, so accounting doesn't match transfers by hand.
- 4RefundsA refund issued in the store goes through the gateway and reaches accounting as a correction.
Signs your payments need sorting out
Accounting matches statements
Paid, but stuck
No BLIK or deferred payments
Refunds are manual
Polish gateways and payment methods
You keep your current provider, or we help you choose a new one. Available methods depend on your contract with the provider.
PayU
Przelewy24
Tpay
BLIK
Deferred payments
ERP and accounting
How we check the results
We count paid orders that waited for manual confirmation and the hours spent reconciling payments. Afterwards we compare the same numbers.
- 1Payments started and completed
- 2Paid orders with no status
- 3Payments reconciled by hand
- 4Refunds handled outside the store
The gap between payments started and completed shows where customers give up.
Common questions
Do we have to change payment provider?
Usually not. We connect the one you have. We only suggest switching if yours doesn't support the methods your customers want.
Can we use two providers at once?
Yes. For example one for BLIK and transfers, another for deferred payments. Statuses from both end up in the same place.
How do refunds work?
Support issues the refund in the store, the gateway processes it, and a correction is created in the ERP.
What about cash on delivery?
We match courier COD payments to orders by tracking number, when the carrier provides that data.
Tell us about your payments
Let us know which provider you use, which payment methods you want and what you keep your books in. We reply within one business day.